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Terms

Clear terms for clear work.

These terms apply when you buy a Brand Audit from Brand Studio & Co.

Last updated: 17 July 2026

The Brand Audit

The Brand Audit is an asynchronous design-led review. It includes a written action plan and a personal video walkthrough of the brand materials you provide. It is not legal, financial, marketing or business advice, and it does not guarantee a particular commercial result.

What you need to provide

After payment, you will receive a short intake form. Please send accurate links, materials and context, and make sure you have permission to share anything included. The five-working-day delivery clock starts once the completed intake and all required materials have been received.

Delivery

Your audit is normally delivered within five working days of receiving your completed intake. If more time is needed because information is missing or the scope is unusually complex, I will let you know.

Payment and refunds

Payment is taken in full at checkout through Stripe before work begins. Once the review has been delivered, the work is complete and payments are non-refundable. If the audit does not give you three things worth fixing, tell me and I will look again at no charge.

Using the audit

The audit is for your business and internal use. You are welcome to use the recommendations yourself or with your own team. Please do not reproduce, resell or share the full document or video as a product or service for someone else.

Next-stage work

A Brand Audit can lead into a larger Brand Edit, but it does not commit either of us to further work. A Brand Edit is scoped and agreed separately, and may include a short scoping call.

Questions or concerns

If something is unclear, email hello@brandstudioandco.com before you buy. I would rather make the process clear at the beginning.

Brand Studio & Co

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